TS Software Privacy Policy

This website is operated by TS Software sp. z o.o., a company registered in Poland with KRS no. 0000922891, tax ID no. 5213940178 and whose registered office is at ul. Konstruktorska 10A/62, 02-673 Warszawa, Poland. Throughout the site, the terms "TS Software", "we", "us" and "our" refer to TS Software sp. z o.o. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

Who is your Data Administrator?
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

Who is your Data Administrator?

TS Software is your Data Administrator.

What data do we collect?

TS Software collects the following data:

Personal identification information (Name, email address, billing address, phone number, etc.), that you provide us when purchasing from us
Hardware ID of your computer that you provide us when purchasing from us
Your IP address

How do we collect your data?

You directly provide TS Software with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.

How will we use your data?

TS Software collects your data so that we can:

Process your order and manage your account.
Set up your account for our store
Send you information about upgrades, bugfixes, new versions etc. in case you have purchased a relevant software from us
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Debug our software if you encounter any problem when using it
Send you marketing messages, such as special offers on other products and services we think you might like, if you choose to receive them.
TS Software will share your billing data with our accountant for accounting purposes.

How do we store your data?

TS Software securely stores your data at a secure Lightsail instance, virtual private server hosted by Amazon Web Services.

We generally store your billing details for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address, billing address and IP address.

Marketing

TS Software would like to send you information about new products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop TS Software from contacting you for marketing purposes or giving your data to other members of TS Software.

If you no longer wish to be contacted for marketing purposes, please contact us at our email: support@harrypokker.com

What are your data protection rights?

TS Software would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request TS Software for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that TS Software correct any information you believe is inaccurate. You also have the right to request TS Software to complete the information you believe is incomplete.
The right to erasure – You have the right to request that TS Software erase your personal data, under certain conditions. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
The right to restrict processing – You have the right to request that TS Software restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to TS Software’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that TS Software transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@harrypokker.com

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org. You will find there information on how to manage, block, clear and control cookies used by this site.

How do we use cookies?

TS Software uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website
Providing the functionality of the online shop using PrestaShop engine

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – TS Software uses these cookies so that we recognize you on our website and remember your previously selected preferences or previously viewed products. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – TS Software uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. TS Software sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
Statistics - TS Software uses these cookies to collect information about how you use our online shop, the products you viewed, the links you followed and information about your browser, device, and your IP address. These cookies help us to understand how visitors interact with our website and how to improve your user experience.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. For further instructions, visit allaboutcookies.org. You will find there information on how to manage, block, clear and control cookies used by this site in your browser.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

TS Software keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 06 October 2021.

How to contact us

If you have any questions about TS Software’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: support@harrypokker.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that TS Software has not addressed your concern in a satisfactory manner, you may contact the Polish Data Protection Commissioner. https://uodo.gov.pl/pl/p/kontakt